ElizabethRib

Alguém poderia me ajudar? Não consigo instalar o IRPF 2015 no Windows 7, já desativei o anti-vírus(ESET SMART SECURITY 8), instalei a versão mais recente do java e nada resolve, aparece uma enorme mensagem de erro: Error in action CheckForPreviousInstall can't read "tmp(Dir)": no such element in array while executing "list $mtime $id $tmp(Dir)" (procedure "::InstallAPI::ReadInstallInfo" line 39) invoked from within "::InstallAPI::ReadInstallInfo -prefix PreviousInstall -array PreviousInstallInfo" (procedure "::InstallJammer::ReadPreviousInstall" line 9) invoked from within "::InstallJammer::ReadPreviousInstall" (procedure "::InstallJammer::actions::CheckForPreviousInstall" line 2) invoked from within "::InstallJammer::actions::$component $this" Error in action CheckForPreviousInstall can't read "tmp(Dir)": no such element in array while executing "list $mtime $id $tmp(Dir)" (procedure "::InstallAPI::ReadInstallInfo" line 39) invoked from within "::InstallAPI::ReadInstallInfo -prefix PreviousInstall -array PreviousInstallInfo" (procedure "::InstallJammer::ReadPreviousInstall" line 9) invoked from within "::InstallJammer::ReadPreviousInstall" (procedure "::InstallJammer::actions::CheckForPreviousInstall" line 2) invoked from within "::InstallJammer::actions::$component $this" while executing "$obj execute" (procedure "::InstallJammer::ExecuteActions" line 69) invoked from within "::InstallJammer::ExecuteActions $id -when $when" (procedure "::InstallJammer::NextCommand" line 8) invoked from within "::InstallJammer::NextCommand .wizard 5C5B9375-5DCF-DF7A-079C-9042A8BEA143" ("uplevel" body line 1) invoked from within "uplevel #0 [string map $map $command]" (procedure "_eval_command" line 22) invoked from within "_eval_command $path $cmd" (procedure "Wizard::next" line 9) invoked from within